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Best price-quality ratio
Best customer service
100% secure payment
Always free shipping (Including Track & Trace)

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    CUSTOMER SERVICE

    Do you have a question? Contact our customer service, and we will try to respond within 24 hours, 7 days a week.

    Monday - Friday: 09:00 - 20:00
    Saturday - Sunday: 09:00 - 16:00

    ✉️ support@bestiply.com

    Bestiply

    At Bestiply, we strive to offer affordable prices so you can enjoy our products without overpaying.

    As always, we cover the shipping costs, ensuring your order is delivered to your home at no extra charge.

    If you have any questions, our customer service team is always happy to assist you!

    What our customers are saying

    • Great Experience

      A great experience with Bestiply! The range is diverse, prices are sharp, and my order arrived much faster than I expected.

      Peter L.

    • Impressive Service

      I recently placed my first order with Bestiply and was really impressed with the service. Fast shipping, and the products were exactly what I was looking for.

      Laura M.

    • Fast Support

      Thanks to Bestiply’s fast customer service, I was able to easily change the color of my order. Top service and fast delivery!

      Anna P.

      FAQ

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      How can I return my order?

      Not satisfied with your order? Contact support@bestiply.com before opening a dispute in the PayPal portal.

      Put DISPUTE in the subject line and let us know what the issue is.

      These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the PayPal portal!

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      The expected delivery time has passed. Where is my order?

      In 99% of cases, orders are delivered within the expected delivery time.

      Unfortunately, an order may experience a delay in the delivery process.

      You can check the status by emailing our customer service. Please include your order number and send the email from the same email address you used to place the order.

      If you want to open a dispute in your PayPal portal, please first contact support@bestiply.com with the subject: DISPUTE and let us know what the issue is.

      These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the PayPal portal!

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      When can I expect my order?

      We believe you should not pay too much for a desired product, so we ship products directly from our supplier.

      This saves on shipping, storage, and packaging costs, allowing us to offer products at a reasonable price.

      The timeline for processing orders is broken down into the following stages:

      Processing time: The order is approved, quality-checked, and packaged. All orders are sent to the delivery center for shipment within 48 hours of placing the order.

      Delivery time: This refers to the time it takes to ship the goods from the shipping center to the final destination.

      The delivery time is usually 8-12 business days. Please note: Due to high demand and seasonal peaks, there may be delays in the delivery of your package due to limited capacity in the transport sector.

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      Not satisfied with your order?

      If you’re not satisfied with your order, please contact support@bestiply.com with the subject: DISPUTE before opening a dispute in your PayPal portal and let us know what the issue is.

      These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the PayPal portal!

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      Where can I find my Track & Trace code?

      You can track your package using your 4 or 5-digit order number (#xxxxx) and your email address.

      Click here to track your order.

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      The Track & Trace code is not showing any information, why is that?

      Track & trace information is available once your package arrives at the carrier. Please note that delays may occur, and it might take a little longer for the information to be updated for your order.

      • Free shipping

        Orders in Canada are always shipped free of charge with track & trace the next day via Canada post.

      • 100% payment guarantee

        We offer a 100% payment guarantee for all orders, ensuring your complete satisfaction.

      • Money-back guarantee

        We offer a 100% money-back guarantee within 14 days of receiving your order.

      • 5,000+ satisfied customers!

        Bestiply has over 5.000 satisfied customers and a rating of 4.7/5.